Personal data that we process
Progress Communications processes personal data about you because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data we process:
- First name and surname
- Date of birth
- Address data
- Telephone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
- Location data
- Information about your activities on our website
- Information about your browsing behaviour on different websites (for example because this company is part of an advertising network)
- Internet browser and device type
- Business bank account number
Exceptional and/or sensitive personal data that we process
It is not our intention to collect data via our website and/or service on website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is over 16 years of age. We therefore recommend that parents are involved in their children’s online activities in order to prevent data from being collected about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at firstname.lastname@example.org. We will then delete this information.
Why we need data
Progress Communications processes your personal data for the following purposes:
- For sending our newsletter and/or advertising leaflet.
- To be able to contact you if this is necessary in order to be able to perform our services.
- To improve the website and to tailor the range of products and services to your preferences.
- To tailor the products and services to your needs.
If the data are used for other purposes, we will report this to the data subjects. In all cases, the necessary measures will be taken to safeguard the privacy of data subjects. Only employees authorised for this purpose in the context of their position have access to the data. They have a duty of confidentiality towards others.
Principles on the basis of which we process personal data
- Processing is necessary for the performance of a contract with the data subject;
- The processing takes place on the basis of a legal obligation;
- The data subject has given his explicit consent for the processing. A data subject always has the right to withdraw his or her consent.
How long we store data
Progress Communications will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, with a maximum of ten years.
Sharing with others
Progress Communications will share your personal data with various third parties if this is necessary for the performance of the contract or in order to comply with any legal obligation. In the case of companies that process your data on our behalf, we enter into a processing agreement with them to ensure the same level of security and confidentiality of your data. Progress Communications will remain responsible for these processing operations. Progress Communications will also only provide your personal data to other third parties with your express consent. The data is always stored only within the EU.
When people visit and arrange matters through our websites, we ask permission to record personal data. If someone completes a contact form on our website or sends us an email, the data is retained for as long as is necessary for the complete answering and processing of the question. We process the personal data that we receive through these websites according to this privacy statement.
Progress Communications uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Some of the cookies Progress Communications uses have a purely technical functionality. For example, they ensure that the website works properly, remember your preferences and help us to make the website functions as it should. We can also use them to optimise our website. We also place cookies that track your browsing habits so that we can offer customised content and advertisements. On your first visit to our website we already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously saved via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
Cookies are also placed on this website by third parties. Progress Communications places the following third-party cookies:
- Google Analytics (_ga and _gid, for tracking website statistics, expires after a maximum of 2 years after the last visit);
- Piwik (_pk_id and _pk_ses, for tracking website statistics, expires after a maximum of 13 months after the last visit);
- Polylang (pll_language, for remembering the preferred language of visitors, expires after a maximum of 1 year after the last visit).
It is also possible that third-party cookies are placed in the case of embedded content. A YouTube video in a blog post for example, or an embedded Facebook post or Tweet. This can include cookies from:
Links to other websites
Your privacy rights
Each data subject has the right to inspect, correct, supplement, delete, be forgotten, limit, transfer and the right to object with regard to the processing of his or her personal data, at no cost. You can send your request to email@example.com. In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Please black out your passport photo and citizen service number (bsn) / national register number on this copy. This is to protect your privacy.
If the processing of your data is based on permission, you can withdraw it at any time. You can do this by contacting us using the email form or by emailing firstname.lastname@example.org.
Progress Communications will respond to your request as soon as possible, and in any event within four weeks. You can also reach us at:
Telephone number: +31 20 363 11 52 / +32 2 474 17 46
Company Address: The Netherlands – Pieter Braaijweg 87, 1114 AJ Amsterdam-Duivendrecht. Belgium – Lange Lozanastraat 142, 2018 Antwerpen.
Correspondence address: The Netherlands – Pieter Braaijweg 87, 1114 AJ Amsterdam-Duivendrecht. Belgium – Lange Lozanastraat 142, 2018 Antwerpen.
Each data subject has the right to submit a complaint to the Dutch Data Protection Authority if the data subjects are of the opinion that Progress Communications is not complying with the General Data Protection Regulation (GDPR). We hope that it does not come to that and will always try to meet our obligations before that time. If you have complaints about Progress Communications, you can also contact our Data Protection Officer. You can contact our Data Protection Officer at: Karolien Hessels: email@example.com.
Progress Communications takes the protection of your data seriously and takes appropriate organisational and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not being properly secured or there are indications of abuse, please contact us at firstname.lastname@example.org.
In the case of a (potential) data breach, our Data Protection Officer will contact the Data Protection Authority and the parties involved.