From search engines to answer engines: new opportunities and questions for PR
Not too long ago, most of us would automatically open Google when we had a question. Today, more and more people turn to ChatGPT, Perplexity, or other AI-powered platforms. With AI search, users no longer see a list of links but receive a complete, generated answer. That answer is based on sources that large language models (LLMs) consider reliable. For communication, PR, and content professionals, this marks a fundamental shift. Visibility in search engines is no longer the goal. What matters now is being recognized as part of the answer itself.
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